Choose Your Role
(555) 123-4567
Monday - Friday
8:00 AM - 6:00 PM EST
Average response: 2 minutes
support@maseai.com
Response within 24 hours
How do I know which role to choose?
Your role depends on your position and responsibilities. Staff includes nurses and care providers, Agency is for facility administrators, Doctor is for physicians, and Patient is for healthcare recipients.
I forgot my password. What should I do?
Click "Forgot Password?" on any login page, or contact support for immediate assistance.
Can I have multiple roles?
Yes, some users may have access to multiple portals. Contact your administrator to set up additional access.
How do I sign up my agency?
Use our Agency Signup process to register your healthcare facility and select the services you need.
Is my data secure?
Yes, we are HIPAA compliant and use enterprise-grade security to protect all healthcare information.
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, and Edge.
Emergency Access Issues?
If you're unable to access critical patient information during an emergency, call our 24/7 emergency support line.